Welcome to ALO Clothing Shop! We’re here to support your active lifestyle with premium activewear and seamless service. Below you’ll find answers to our most commonly asked questions.
Product Questions
What types of products does ALO Clothing Shop offer?
We specialize in premium activewear and lifestyle products designed for your dynamic life. Our collection includes:
- Yoga-inspired apparel (tops, bottoms, onesies & dresses)
- Performance wear for various activities
- Outerwear and coverups
- Beauty, wellness, and body care products
- Yoga mats and equipment
- Home accessories
What are your most popular product lines?
Our customers love our Airlift and Conquer collections for their exceptional quality and performance. We’re also known for our Cashmere High-Waist Plush Waffle Pants and Polar Fleece Wintry Mix collection that combine comfort with style.
How do I determine my size in ALO clothing?
We provide detailed size charts for each product on our product pages. We recommend measuring yourself and comparing with our charts to ensure the perfect fit for your active lifestyle.
Shipping & Delivery
How long does order processing take?
We process all orders within 1-2 business days. Once your order is processed and dispatched, delivery times will depend on your chosen shipping method.
What shipping options are available?
We offer two convenient shipping methods:
- Standard Shipping ($12.95 flat rate): Delivered via DHL or FedEx within 10-15 days after dispatch
- Free Shipping: Available on orders over $50, delivered via EMS within 15-25 days after dispatch
Do you ship internationally?
Yes! We deliver worldwide, though please note we currently cannot ship to some parts of Asia and remote regions. For specific country restrictions, please check our website’s shipping information page.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email that will allow you to monitor your package’s journey to you.
Returns & Exchanges
What is your return policy?
We offer a hassle-free return policy within 15 days of receiving your items. To be eligible for return, items must be in their original condition with tags attached and in original packaging.
How do I initiate a return?
Please visit our Returns page on our website or contact our support team at [email protected] to start the return process. We’ll guide you through each step.
When will I receive my refund?
Once we receive your returned items and verify their condition, we’ll process your refund within 5-7 business days. The refund will be issued to your original payment method.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Absolutely. We use industry-standard encryption and security measures to protect your payment information. Your financial details are never stored on our servers.
Do I need to create an account to place an order?
While creating an account allows you to track orders and save preferences, you can checkout as a guest if you prefer.
General Information
What is ALO Clothing Shop’s philosophy?
We blend fashion, fitness, and mindful living to deliver more than just apparel—we deliver confidence and comfort. Our mission is to elevate your active lifestyle, one outfit at a time.
How can I contact customer service?
Our support team is happy to help! You can reach us at [email protected]. We typically respond within 24 hours during business days.
Where is ALO Clothing Shop based?
We’re located at 2081 Arrowood Drive, Jacksonville, US 32044, serving active individuals worldwide with premium activewear and accessories.
Still have questions? We’re here to help!
Email us at: [email protected]
Visit our website: trendyactivewears.com
ALO Clothing Shop – Elevating Your Active Lifestyle, One Outfit at a Time

